Terms of Use
When order these beautiful flowers, I understand that:
Refund/Cancellation/Customization Policy
- Flowers are a Natural Product and are guaranteed for 48 hours after delivery, I will contact Amborella within this window if there is an issue with my order
- I will give at least 24 hours notice of any Changes to/cancel my order
- Flower Requests will be considered but are not guaranteed
- All refunds are subject to a 3% restocking fee.
Delivery Policy
- Florists need days off too! Delivery is unavailable on Sundays and Holidays are a no go.
- I’m not ordering a pizza, I will leave the delivery timing to the professionals. Time of Delivery is variable and not customizable.
- We are now able to offer same day delivery again. The cut-off time is 12 PM.
- Same Day Pick-Up cut off time is 8 AM.
- If I’m late in making a same day delivery order, Amborella Floral will deliver on the next business day because they’re super nice.
- Amborella Floral reserves the right to reschedule my delivery if I fail to adhere to delivery requirements.
- All rescheduled deliveries will incur an additional charge of $8 per additional attempt.