Frequently Asked Questions

We do! Our store is located at 2519 90 Ave SW and our hours are 12pm – 6pm Tuesday through Saturday!

We deliver to Calgary, Airdrie, Cochrane, Okotoks, and Chestermere. Please know that our delivery range is a 50km radius from our warehouse; if your delivery address is just outside of this range, your order will automatically be reformatted to a pick up.

Delivery is based on a KM distance from our warehouse location to your delivery address. Delivery fees can range from $15-$31 depending on your delivery location, this will be automatically calculated within the checkout process.

Custom orders unfortunately are not available for our online products. We want to ensure that each customization request can be matched exactly with what we have in stock at the time and unfortunately we are simply unable to guarantee what blooms we will have in stock from one week to the next. If you require a custom burlap bouquet we highly suggest visiting us in store and our shop staff will be happy to assist you in person! If you require a custom order for delivery, please head over to our custom order tab where our minimum order is $200.

YES! You can find all of our wedding information at amborellawedding.ca. We want to help keep your costs low by offering a totally online shopping experience. Just treat our wedding store like you’re shopping online, add all items to your shopping cart, give us your wedding details and pay on the spot – it’s that easy, no consults needed!

Of course! Please submit the Custom Order form and we will be happy to build an arrangement to your higher budget needs! If you’re just looking for a smaller custom bouquet, please come into the shop!

With proper care, it is typical for our flowers to last anywhere from 5 – 7 days*. Different varieties of flowers will last longer than others so it is tough to know exactly how long each bloom will last as Mother Nature is always unexpected! Be sure to keep your arrangement away from heat, sun and fruit, trim the stems and change the water every other day and your bouquet will be happy!
*Peonies have a slightly shorter life at 3-5 days!

Our deliveries can occur anytime between 11:30am and 9pm. You or your recipient will be receiving a text message to the phone number you have provided on the order with a tracking link so that you are able to track your order straight to your door! We have also partnered with Greenway Couriers to offer you same day delivery! If you have questions regarding the ETA of your same day delivery you can contact Greenway Couriers directly at dispatch@greenwaycourier.ca.

Amborella Floral is a primarily e-commerce platform and therefore does not operate via phone line. You can email any questions you may have to orders@amborella.ca! Our Administrative team is available to answer your questions 8am – 3pm Monday through Saturday. If you prefer to talk with someone you can certainly come into the shop anytime from 12pm – 6pm Tuesday through Saturday.

Please place all orders using the shop categories in our main menu. Any orders placed via email will not be confirmed.

Unfortunately, we are unable to accommodate specifically timed deliveries at this time.

Flowers are a natural product and they go through various growing seasons that yield a variety of different sized blooms. Much like snowflakes – no two flowers are exactly the same!

Sizes for each bouquet or arrangement will greatly vary throughout the year due to each flower type that is currently in season, so we always suggest going by the value of the flowers within your arrangement rather than looking at overall size. Again, a “one size fits all” type of approach does not apply to natural products! An example of this is a Peony in June is larger in size than a Rose in January, however they are the same price in their respective seasons!

It is difficult for us to say exactly which blooms will be used in your order as our flower stock changes weekly! To get a sense of what we typically work with each week, please head over to our Instagram @amborellafloral to check out what we’ve been working on lately!

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