DELIVERY POLICY
Hey flower fam, here’s the lowdown on our delivery game: 🚚
SAME DAY DELIVERY
We’re all about quick moves! Cut-off time? 11:30AM sharp. Thanks to our squad at Deeleeo, we’ve got same-day delivery locked in. Expect those blooms to roll in late afternoon or evening. Psst, no specific times, but we’ve got your back!
DELIVERY FEE
In Calgary city limits? Score! It’s a $14 flat fee. Outside? Prices vary, but trust us, it’s worth it.
TROUBLESHOOTING WITH DRIVERS
We’ve got your back every step of the way. Download the Deeleeo app for delivery ETA. We’ll hook you up with the courier deets, plus text notifications for that extra peace of mind.
FROZEN OR DAMAGED PACKAGES
Uh-oh, something not right? Shoot us an email at orders@amborella.ca pronto with pics!
DELIVERY INFORMATION
From Calgary to Edmonton and Red Deer, we’ve got you covered! Sorry, Sundays are our chill days (except for Mother’s Day, obvi!). Psst, business deliveries before 5PM? Drop us a note with the deets.
We’ll give it our all, but specific times? Not our jam. Incorrect address? Not a problem but be sure to update us before your order is out for delivery. Oh, and if no one’s home, we’ll try once, then it’s all about the communication game. Any more attempts after the second, a fee will be required.
INCOMPLETE DELIVERY
Weather acting up? No worries, we’ve got your back. Missed the drop? We’ll hit you up with a second attempt, no extra charge. Additional attempts will require a fee.
